Privacy Policy

Effective Date: 2025-2026

Last Updated: 01.04.2025

1. Introduction

Welcome to Jeevan Sutra. We are committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website, use our services, or interact with us online or offline.

By using our website and services, you agree to the practices described in this policy. If you do not agree, please refrain from using our services.

2. Information We Collect

We may collect the following types of information:

a. Personal Information (Provided by You)

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment details (processed via secure third-party gateways)

b. Non-Personal Information (Collected Automatically)

• Browser type and version

• Device type and operating system

• IP address and approximate location

• Pages visited and time spent on the site

• Cookies and tracking data

3. How We Use Your Information

We use your information to:

• Process and fulfill your orders

• Communicate with you regarding products, services, and promotions

• Improve our website, products, and user experience

• Send you newsletters, updates, and offers (only if you’ve opted in)

• Prevent fraudulent activities and ensure security

• Comply with legal obligations

4. Sharing Your Information

We do not sell your personal data. However, we may share information with:

• Service providers (e.g., payment gateways, delivery partners)

• Legal authorities when required by law

• Marketing platforms (only with your consent)

5. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enhance website functionality

• Remember your preferences

• Track site usage for analytics

• Deliver relevant ads

You can disable cookies in your browser settings, but some features of our site may not work properly.

6. Data Security

We implement strict technical, administrative, and physical safeguards to protect your information from unauthorized access, use, or disclosure.

7. Your Rights

You have the right to:

• Access the data we hold about you

• Request corrections or updates

• Request deletion of your personal data (subject to legal retention requirements)

• Opt-out of marketing communications at any time

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated 2025.

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